Terms of Service

1. Agreement to Terms

By accessing and using the services provided by Advantage Business Partnerships Ltd ("Company", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Advantage Business Partnerships Ltd, a company registered in England and Wales.

2. Description of Services

We provide a range of business services including:

• Business coaching and consultancy
• Strategic partnership development
• Franchise opportunities and management
• Mystery shopping services
• Employee management systems
• CRM and business development tools
• E-learning and training programs
• Banking partnership services (as a Tide Partner)

3. User Accounts and Registration

To access certain services, you may need to create an account. You are responsible for:

• Providing accurate and complete information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Payment Terms

Fees and Billing

• All fees are quoted in British Pounds (GBP) unless otherwise stated
• Payment is due according to the terms specified in your service agreement
• We accept various payment methods including bank transfers and card payments
• VAT will be added to applicable services at the current rate (20%)

Refunds and Cancellations

Refund policies vary by service type and are outlined in your specific service agreement. Generally, refunds are not available for completed services or after a specified cancellation period.

5. Acceptable Use Policy

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services

6. Intellectual Property Rights

All content, materials, and intellectual property on our website and in our services are owned by or licensed to Advantage Business Partnerships Ltd. This includes:

• Trademarks, logos, and brand names
• Website content and design
• Training materials and methodologies
• Software and technology platforms

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. We comply with UK GDPR and Data Protection Act 2018.

As a Tide Partner, we may share relevant business information to facilitate banking services, always in accordance with our Privacy Policy and applicable data protection laws.

8. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:

• Modify or discontinue services with reasonable notice
• Perform maintenance and updates
• Suspend services for security or legal reasons
• Update these Terms as necessary

9. Limitation of Liability

To the fullest extent permitted by law, Advantage Business Partnerships Ltd shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or technical issues
• Third-party actions or content

Our total liability shall not exceed the amount paid by you for the specific service in question.

10. Indemnification

You agree to indemnify and hold harmless Advantage Business Partnerships Ltd from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Termination

Either party may terminate the service relationship with appropriate notice as specified in the service agreement. We may immediately terminate or suspend access for violations of these Terms.

12. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes will be resolved through:

• Good faith negotiation
• Mediation if necessary
• The courts of England and Wales as a last resort

13. Third-Party Services

Our services may integrate with third-party providers, including our banking partner Tide. Your use of third-party services is subject to their respective terms and conditions.

14. Contact Information

For questions about these Terms or our services, please contact us:

15. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the new Terms.